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@asti https://wnstore.ir/product/iphone-8/ <

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نوید غفاریان is Administrator

Asti

Support

(@asti)

Joined: 9 years ago

Illustrious Member

Posts: 8357

Jul 20, 2021 1:43 pm

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We still can't see comment section. Please watch this video: https://www.screencast.com/t/vEMIXSHgM

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

navidghafarian

(@navidghafarian)

Joined: 5 years ago

Eminent Member

Posts: 14

Jul 20, 2021 2:01 pm

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@asti OH i'm sorry

Look at the picture please!

Asti

Support

(@asti)

Joined: 9 years ago

Illustrious Member

Posts: 8357

Jul 20, 2021 3:02 pm

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@navidghafarian

It seems one of the active plugins also uses the same hook and removes the badge for guests uses.

You should deactivate the plugins one by one and check after each deactivation to find a problem maker.

At first, deactivate the plugins that have some relation with user role creation.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

navidghafarian

(@navidghafarian)

Joined: 5 years ago

Eminent Member

Posts: 14

Jul 20, 2021 3:18 pm

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@asti All active plugins are :
1- woocommerce
2- wpdiscuz
3- contact form 7

I disabled the contact form 7 plugin but the problem was not resolved.

Asti

Support

(@asti)

Joined: 9 years ago

Illustrious Member

Posts: 8357

Jul 20, 2021 6:26 pm

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Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

navidghafarian

(@navidghafarian)

Joined: 5 years ago

Eminent Member

Posts: 14

Jul 20, 2021 7:42 pm

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@asti Information was emailed.

thank you for helping me 🙂

Asti

Support

(@asti)

Joined: 9 years ago

Illustrious Member

Posts: 8357

Jul 21, 2021 12:18 pm

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Please leave the email subject to allow us to easily find it.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

navidghafarian

(@navidghafarian)

Joined: 5 years ago

Eminent Member

Posts: 14

Jul 21, 2021 12:38 pm

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@asti subject : account information
submitted by : n.ghafarian@yahoo.com

Asti

Support

(@asti)

Joined: 9 years ago

Illustrious Member

Posts: 8357

Jul 21, 2021 1:04 pm

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Than you @navidghafarian,

Please also open a plugin editing feature, to allow the developers to check the issue.

More info in this article: https://www.ionos.com/community/websites-ecommerce/wordpress/activate-wordpress-theme-and-plug-in-editor/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

navidghafarian

(@navidghafarian)

Joined: 5 years ago

Eminent Member

Posts: 14

Jul 21, 2021 1:17 pm

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@asti Done
now open

Asti

Support

(@asti)

Joined: 9 years ago

Illustrious Member

Posts: 8357

Jul 22, 2021 12:58 pm

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Somehow, the "editable_roles" is being used in your case, and it removes the "Admin label".

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

navidghafarian

(@navidghafarian)

Joined: 5 years ago

Eminent Member

Posts: 14

Jul 22, 2021 11:22 pm

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@asti ,
How to solve this problem?
i had nothing to do with editable_roles.

Asti

Support

(@asti)

Joined: 9 years ago

Illustrious Member

Posts: 8357

Jul 23, 2021 12:54 pm

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This issue comes from the WooCommerce plugin. It also uses the editable_roles hook and removes the Admin label for the guests. You should contact the WooCommerce plugin support with this issue.

We're really sorry, but this issue can't be fixed by wpDiscuz side.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

navidghafarian

(@navidghafarian)

Joined: 5 years ago

Eminent Member

Posts: 14

Jul 25, 2021 5:29 pm

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@asti
Thank you. I share this issue with woocommerce. If the problem is resolved, I will post it on the forum.

Asti

Support

(@asti)

Joined: 9 years ago

Illustrious Member

Posts: 8357

Jul 26, 2021 10:27 am