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Issue [Solved] wpDiscuz shown on one elemetnor template and isn't shown on another

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Asti 3 years ago

5 Posts

2 Users

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Posts: 2

marina

Topic starter

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Nov 03, 2022 3:35 pm

(@marina)

New Member

Joined: 3 years ago

[#5366]

Hello!

Please, help to solve the problem.
WpDiscuz shown on one elemetnor template and isn't shown on another. Please, take a look:
1) this is a post temlate, and WpDiscuz works correctly:
http://eduvision.romanovdev.online/клим-шипенко-искусство-кино-и-професс/

2) and this is page with custom post grid, and you can see standart WP comments instead WpDiscuz
http://eduvision.romanovdev.online/test/

Why this is so? What can I do to solve this?

Thank you in advance!
Kind regards, Marina

Topic Tags

elementor template

4 Replies

Posts: 8210

Asti

Support

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Nov 03, 2022 3:38 pm

(@asti)

Illustrious Member

Joined: 8 years ago

Hi Marina,

If the comment form is missing, please check the points mentioned in this doc and leave some feedback for each one: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 2

marina

Topic starter

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Nov 03, 2022 4:48 pm

(@marina)

New Member

Joined: 3 years ago

Hi Asti!

I checked all points, and everything is okey until 5th tip.

Could you help with it? How can I find out post-type for using in mentioned function? This post was creating by Ele Skin plugin, but I can't find its settings.

2 Replies

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Nov 04, 2022 12:21 pm

Reply to

marina

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@marina,

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Dec 03, 2022 2:01 pm

Reply to

Asti

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Dear Marina,

We have not received a reply from you for over a couple of weeks, therefore we will be closing this topic. Please create a new one if you require any additional help.

Thank You!

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.