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How-to and Troubleshooting

Last Post by Asti 3 years ago

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Cuk

(@cuk)

Posts: 14

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[#5420]

Hello,

I have a question that I haven't found an answer to.

When using Online Comments, I see on the WPdiscuz demos that it is possible to display a small icon above the comments (See image) which automatically displays all the online comments.

Can you tell me where this little icon is activated please, I've looked everywhere but can't find it.

Posted : 19/11/2022 2:55 pm

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online comments icon

Asti

(@asti)

Posts: 8267

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@cuk,

Please read this doc: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/inline-commenting/#display-filter-button-to-load-inline-feedbacks

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 21/11/2022 12:04 pm

Cuk

(@cuk)

Posts: 14

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Asti, I understood well, thank you, but this button does not appear in my comment bar, even when I have comments online! My question is: how do I get this button to display please! 😀

Posted : 21/11/2022 12:23 pm

Asti

(@asti)

Posts: 8267

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@cuk,

Are you sure all caches are deleted? Also, provide us the URL where we can check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 21/11/2022 12:50 pm

Cuk

(@cuk)

Posts: 14

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@asti Whose caches? The administrator (me) or the readers?

My URL: www.leblogducuk@cuk.ch

Thank you

François

Posted : 21/11/2022 12:54 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@cuk,

I mean the server-side, website, wpDiscuz, and browser.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 21/11/2022 12:59 pm

Cuk

(@cuk)

Posts: 14

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@asti Can we clear the WPdiscuz cache?

Thank you

Posted : 21/11/2022 1:05 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@cuk,

The button is located in the Dashboard > wpDiscuz > Settings > General Settings tab.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 21/11/2022 1:11 pm

Cuk

(@cuk)

Posts: 14

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Merci, je regarde. Là, j'attends quelques minutes, mon fournisseur efface le cache de mon site.

Posted : 21/11/2022 1:12 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@cuk,

Please keep us informed.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 21/11/2022 1:14 pm

Cuk

(@cuk)

Posts: 14

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Oui, merci!

Posted : 21/11/2022 1:15 pm

Cuk

(@cuk)

Posts: 14

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Rebonjour,

J'ai vidé le cache de mes navigateurs, de mon site Web, de WPdiscuz.

J'ai un article avec des commentaires en ligne, quand je vais voir les commentaires, je ne vois toujours pas l'icône avec verte ou grise…

Posted : 21/11/2022 1:28 pm

Cuk

(@cuk)

Posts: 14

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Sorry, in english!

Hello again,

I cleared the cache of my browsers, my website, WPdiscuz.

I have an article with comments online, when I go to see the comments, I still don't see the icon with green or grey...

Posted : 21/11/2022 1:29 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@cuk,

Both issues you've mentioned are not found on our test websites. Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issues for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 21/11/2022 1:48 pm

Cuk

(@cuk)

Posts: 14

Active Member

Topic starter

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