@sharonrldgroup-com,

This kind of issue is usually caused by either conflict with other plugins or the active theme.

Please deactivate the plugins/theme one by one and check after each deactivation to find the problem maker.

Keep the cache plugin (if you have) deactivated during this testing process.

Don't forget to press Ctrl+F5(twice) on the frontend each time before checking.

I've made a copy of the site, changed the theme to 2022, and removed all plugins and I can't even troubleshoot it b/c the plugin doesn't work once the copy is made.

This is the original:

https://www.westsiderag.com/2022/07/04/monday-bulletin-where-to-see-the-fireworks-when-gary-barnett-was-a-hero-why-the-zabars-are-being-sued

And the copy:

https://wsrdev.wpengine.com/2022/07/04/monday-bulletin-where-to-see-the-fireworks-when-gary-barnett-was-a-hero-why-the-zabars-are-being-sued

Thoughts? Thanks!