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Facebook post link not visible and media (video) not playable

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How-to and Troubleshooting

Last Post by Asti 5 years ago

6 Posts

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Posts: 6

utzu

Topic starter

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Apr 05, 2021 11:47 am

(@utzu)

Active Member

Joined: 5 years ago

[#1918]

Excuse my bad English please.

So, whenever I add a Facebook post link to my comment section, the adress link turns invisible but the embed is not shown.

Also, whenever I add a video file to the comment section, the video doesn-t play.

For example:

https://theodosie.ro/2021/04/04/avem-proclamatia-pentru-libertate-ce-ne-lipseste/#comment-3267

This link (

) is invisible although it appears in the wordpress comment dashboard.

The added video file doesn t work, although audio files do play, as here: https://theodosie.ro/2021/03/30/iohannis-si-cadrajul-abuziv-al-comunicarii-strategice/#comment-3251

The question for support: why doesn t facebook post links embed in the comment form the way youtube links do?

Thank you so much!

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5 Replies

Posts: 8211

Asti

Support

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Apr 05, 2021 1:19 pm

(@asti)

Illustrious Member

Joined: 8 years ago

Hi @utzu,

This is just a small CSS conflict with the theme or other plugins. Use the code below to get it resolved:

#wpdcom .wpd-comment-text iframe{
    position: static !important;
}

Put the code in the Top Admin Bar > Customize > Additional CSS > "Additional CSS" textarea, save it, delete all caches and check again.

Please don't forget to press Ctrl+F5 (twice) on the frontend before checking

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 6

utzu

Topic starter

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Apr 05, 2021 2:22 pm

(@utzu)

Active Member

Joined: 5 years ago

thank you so much! It works!

Do you have any ideea why the video player inside the comment form doesn t run? It works on audio, not with video:

https://theodosie.ro/2021/04/04/avem-proclamatia-pentru-libertate-ce-ne-lipseste/#comment-3267 /a>

1 Reply

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8211

Apr 05, 2021 2:28 pm

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utzu

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@utzu,

It works fine in my case. Please watch this video: https://www.screencast.com/t/SEYmmWfAg

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 6

utzu

Topic starter

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Apr 05, 2021 2:29 pm

(@utzu)

Active Member

Joined: 5 years ago

thank you so much! It works on desktop, but not mobile. Is there a way for it to be visible on mobile too?

Do you have any ideea why the video player inside the comment form doesn t run? It works on audio, not with video. it says no MIME type found. What are the formats for video media suported in the comment form?

https://theodosie.ro/2021/04/04/avem-proclamatia-pentru-libertate-ce-ne-lipseste/#comment-3267 /a>

1 Reply

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8211

Apr 05, 2021 2:40 pm

Reply to

utzu

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@utzu,

The option is located in the Dashboard > wpDiscuz > Addons > Embeds admin page. It's called "Embed in Mobile".

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.