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[Solved] Comments escaping the comment box

7 Posts
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Posts: 13
Topic starter
(@doctorofcredit)
Eminent Member
Joined: 1 year ago

Having an issue where comments are going into the sidebar and escaping the comment area. Becomes a bigger issue when there are replies but consistently happening regardless. 

6 Replies
Asti
Posts: 7615
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

Hi @doctorofcredit,

the issue comes from the active theme CSS codes. Please watch this video to better understand what I mean: https://monosnap.com/file/v8hYyQ4oIFvTDFTjd9ZL0XOWjWgrw2

The CSS code below will help you to solve the issue: 

.comment {
    width: auto;
}

Put the code in the "Custom CSS code" textarea, located in the Dashboard > wpDiscuz > Settings > Styles & Colors admin page.

Don't forget to delete the caches before checking.

Posts: 13
Topic starter
(@doctorofcredit)
Eminent Member
Joined: 1 year ago

Thanks, actually already had this in there but doesn't seem to be applying. I assume it's some sort of issue as we have just updated from 5. Going to try deleting the plugin and reinstalling to see if it fixes the issue. 

Posts: 13
Topic starter
(@doctorofcredit)
Eminent Member
Joined: 1 year ago

It says uninstalling will permanently delete all subscriptions etc, is there another option? I've tried clearing caches etc and still running into this issue even though the above css has been added. 

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7615

@doctorofcredit,

Please try with the !important statement: 

.comment {
     width: auto !important;
}

Please don't forget to delete the wpDiscuz caches as well. 

Alos, check and delete teh serverside cache (if you have) as well. 

Posts: 13
Topic starter
(@doctorofcredit)
Eminent Member
Joined: 1 year ago

That seems to have fixed the issue, but now the load more comment button isn't at the bottom of the comments but rather to the right hand side (see here: https://www.doctorofcredit.com/bank-amerideals-chase-offers-save-10-at-cvs-max-4-cashback/#comments)

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7615

@doctorofcredit,

Again the issue comes from the active theme CSS codes. Please watch this video: https://monosnap.com/file/JQEmmZBguwpOeJkbYuLxDzYeo6kqJA

There is the following CSS code which causes the issue. 

.comment {
     float: left;
}

Please use the CSS code below to solve the conflict: 

#wpdcom .comment {
    float: none !important;
}
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