Hi!
Same thing is happening with me. When I´m logged in Wordpress, the comments appear. But, another person, or, when I use a private window, the comments don´t appear.
I tried deactived ALL plugins, pressed F5 and nothing happened.
I inserted the code:
/*script comentarios sumidos wpdiscuz */
function comment_support_for_my_custom_post_type() {
add_post_type_support( 'my_post_type', 'comments' );
}
add_action('wpdiscuz_comment_form_before', function() {
echo '<h3 style="max-width: 750px;margin: 0px auto;">' . __('Leave a Reply', 'wpdiscuz') . '</h3>';
});
in functions.php in my child theme, and nothing...
Any other idea? The number of comments in my site ( https://viagemlenta.com) is falling down...
Thank you
Now, I noted my comments are not associated to the posts (see image). It was the last update? How can I associate again?
We've added new options to hide/show comment section for certain user roles and guests. It seems the default settings are not set during the update in your website. So, please go to Dashboard > wpDiscuz > Forms admin page, edit the comment form, make sure guests and other user roles are permitted to see comments, save it, delete all caches and check it again.
Thank you, but I´ve tried this before and it´s ok.
I think the big problem is the association of comments witg the posts, as the first picture.
I attached how the page is displayed.
I tried to clear cache (including CloudFlare) and nothing.
Could you please send the admin login details to info[at]gvectors.com email address?
I solved the problem recovering the automatic database backup. Thank you for your attention.
But remained a question: the plugin´s update could cause this problem?
Tks.
