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Issue [Solved] Ajax not load when comment

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Asti 2 years ago

4 Posts

2 Users

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Capitan1903

(@capitan1903)

Posts: 2

New Member

Topic starter

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[#8473]

Hello.
When a comment is written, it should be loaded instantly via Ajax and appear on the page. But it doesn't happen like that. The written words remain in the text box. When you refresh the page (f5) the comment appears. Who knows what is done?

Posted : 30/05/2024 12:24 pm

Topic Tags

ajax

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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Please leave the example URL to alow us to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 30/05/2024 12:43 pm

Capitan1903

(@capitan1903)

Posts: 2

New Member

Topic starter

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The site has not been activated yet. It will be activated soon. I write the comment in the comment box and click the submit button. The comment is not loaded, it remains in the box. When you refresh your page, the comment I wrote appears in the comments section.

Posted : 30/05/2024 3:45 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@capitan1903,

This kind of issue is usually caused by either conflict with other plugins or the active theme. Please deactivate all plugins, switch some default theme, and check again.

If it works activate the plugins/theme one by one and check after each activation to find the problem maker.

Keep the cache plugin (if you have) deactivated during this testing process.

Don't forget to press Ctrl+F5(twice) on the frontend each time before checking.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 31/05/2024 1:31 pm