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Bug with comment count totals and pinned comments

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Last Post by Asti 5 years ago

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Posts: 55

Eli

Topic starter

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Dec 25, 2020 6:46 pm

(@eli)

Trusted Member

Joined: 6 years ago

[#1478]

Hi there,

I wanted to report a small bug I have been experiencing for quite sometime, since it's nothing serious I just waited to see if it would get fixed at some point, but since it hasn't here I am 😀

Let's say a blog post has 30 comments (Comment count doesn't make any difference though) If you pin one of the comments, then the comment count total changes to 29. If you pinned 2 comments, then the comment count goes down to 28, and so on and so on.

This bug I see it at: https://deepinenespañol.org/

Greetings!

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comments pinned comments

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Posts: 8208

Asti

Support

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Dec 26, 2020 11:29 am

(@asti)

Illustrious Member

Joined: 8 years ago

@eli,

Could you please show on the screenshot where exactly you see the issue with comment count?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

2 Replies

Eli

(@eli)

Joined: 6 years ago

Trusted Member

Posts: 55

Jan 02, 2021 8:26 pm

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Asti

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@asti Hi, If you go this post: https://deepinenespañol.org/arrancar-deepin-20-beta-en-modo-live/ you will see that I have pinned one comment, the total comments on that article shows 6 everywhere, in reality there are 7 comments.

It happens in any post where you pin a comment, the more comments you pinned the lower the comment count will go.

Regards.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8208

Jan 04, 2021 1:34 pm

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Eli

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ok @eli, thank you for the clarification.

There is no such issue on our test websites. this may come from either one of the active plugins or the theme.

Please deactivate the plugins one by one and check after each deactivation to find a problem maker one.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.