Manage Comment and Edit comment are always visible and working - How-to and Troubleshooting

RE: Manage Comment and Edit comment are always visible and working

Asti — Tue, 09 Jun 2020 12:21:18 +0000

sure @sjorsmeekels,

It's already removed.

RE: Manage Comment and Edit comment are always visible and working

sjorsmeekels — Tue, 09 Jun 2020 12:19:04 +0000

@asti
Thanx, the problem seems to originate in the template used.
Can you guys remove the link from the initial request?

RE: Manage Comment and Edit comment are always visible and working

Asti — Mon, 08 Jun 2020 12:38:04 +0000

@sjorsmeekels,

The issue comes from your website configuration. We check and see that it recognizes all users and guests as a super user, so the edit button is visible. If none of the plugins caused the issue you should contact your hosting support and let them know about the issue.

RE: Manage Comment and Edit comment are always visible and working

Asti — Mon, 08 Jun 2020 08:02:05 +0000

ok @sjorsmeekels,

Could you please send the admin login details to infogvectors.com email address? I'll ask the developers to check the issue for you.

RE: Manage Comment and Edit comment are always visible and working

sjorsmeekels — Sun, 07 Jun 2020 16:39:52 +0000

@asti Checked again today from different IP addresses, still the same result..

RE: Manage Comment and Edit comment are always visible and working

sjorsmeekels — Sat, 06 Jun 2020 14:30:38 +0000

Well I have not any caching plugins installed. And all the other functionality works straight away (menu options and functionality hidden etc).
Tested it from various ip addresses and devices.
I cannot clear the cache myself on the server.

That's pretty much it.

RE: Manage Comment and Edit comment are always visible and working

Asti — Sat, 06 Jun 2020 13:47:49 +0000

@sjorsmeekels,

Please let us know have you deleted your website caches before checking?

RE: Manage Comment and Edit comment are always visible and working

Asti — Sat, 06 Jun 2020 13:07:15 +0000

Hi @sjorsmeekels,

yes, we see the issue on your website. Please wait a bit. We'll check it on our test websites and back to you asap.

RE: Manage Comment and Edit comment are always visible and working

sjorsmeekels — Sat, 06 Jun 2020 13:03:16 +0000

In addition: disabling all other plugins did not help.
Everyone can edit all comments, logged in or not, admin or not.

Manage Comment and Edit comment are always visible and working

sjorsmeekels — Sat, 06 Jun 2020 11:20:39 +0000

Hi there,
New to your amazing plugin and it is working great.
One problem I have not been able to fix is disabling the editing of comments.

The button and menu are always visible and even guests users are able to edit comments.
I have set the timer value to "Do not allow" and disabled all the editing boxes in the Comment Moderation section.

What am I doing wrong?

You can have a look here and try for yourself: URL is removed

Kind regards,
Sjors