Can't follow instagram share setup instructions - How-to and Troubleshooting

RE: Can't follow instagram share setup instructions

Asti — Mon, 17 May 2021 08:05:45 +0000

@admirus,

You'll need to contact Instagram support and ask them to approve by your API.

RE: Can't follow instagram share setup instructions

Admirus — Sun, 16 May 2021 06:17:37 +0000

I have the same problem.
From the tester's account, I can log in. And just with the other no, it's a mistake.
It turns out that users cannot write messages.

RE: Can't follow instagram share setup instructions

Asti — Mon, 19 Apr 2021 13:48:25 +0000

@adamtheforumuser,

The same issue is described here: https://stackoverflow.com/questions/58778302/instagram-display-api-insufficient-developer-role

RE: Can't follow instagram share setup instructions

AdamTheForumUser — Mon, 19 Apr 2021 12:33:49 +0000

Thank you we've gotten further. We have created a new app and that offers us the "instagram basic display" product, which allowed us to follow all the instructions.

However, it still isn't working. When trying to login as a user in the front-end interface of wpdiscuz, after being sent to instagram and logging in successfully we are returned to a white web page that just states:

{"error_type": "OAuthException", "code": 400, "error_message": "Insufficient developer role"}

RE: Can't follow instagram share setup instructions

Asti — Wed, 14 Apr 2021 14:37:58 +0000

@adamtheforumuser,

You can follow the official doc:

https://developers.facebook.com/docs/instagram-basic-display-api/getting-started

We've created the doc based on the of the official doc.

RE: Can't follow instagram share setup instructions

AdamTheForumUser — Wed, 14 Apr 2021 12:52:37 +0000

I am still having fundamental problems following the guide for instagram setup. You can see from this image below that it doesn't match in many ways the image in your own guide at step 3.

The latest problem I have is that there is no "Instagram Testers" area of the roles page. This is visible in my screenshot.

Your guide is a year old now and it seems to me that it must simply be out of date and that Facebook likely changed many things.

Can i please ask you to go through the process at your end as I'm sure there must be something wrong that isn't just at my end.

1426

RE: Can't follow instagram share setup instructions

Asti — Thu, 08 Apr 2021 08:10:55 +0000

@adamtheforumuser

Please watch these videos:

Here you can see the first two steps: https://www.screencast.com/t/kC04yIF9hS7r

Here is how to add platform: https://www.screencast.com/t/60XpFT1j3B6g

RE: Can't follow instagram share setup instructions

AdamTheForumUser — Wed, 07 Apr 2021 14:32:14 +0000

Hi I've started all over with a brand new developer app and I face exactly the same problems I've already reported.

Can I request that you follow your own guide and try to see if it still makes sense? My guess is that the FB developer platform has been changed enough that the guide now doesn't work.

I'm completely unable to follow it and get the instagram account setup as I never get to create the app and see the oauth urls etc.

1404

RE: Can't follow instagram share setup instructions

AdamTheForumUser — Wed, 31 Mar 2021 15:38:44 +0000

Hi yes indeed that is there already

RE: Can't follow instagram share setup instructions

Asti — Wed, 31 Mar 2021 09:09:24 +0000

@adamtheforumuser,

Have you added Platform as mentioned in the doc (Step 1)?