Author comments issue last update plugin Version 7.3.19 - Plugin Update Issues

RE: Author comments issue last update plugin Version 7.3.19

Asti — Fri, 24 Jun 2022 11:04:38 +0000

Posted by: @rolandokc

Also you need know i deactivated all plugins and just keep the wpdiscut active, and nothing not work

We don't follow you well. Please clarify a bit.

Please try to deactivate the wpDiscuz plugin and let us know if you still see the issue.

RE: Author comments issue last update plugin Version 7.3.19

rolandokc — Thu, 23 Jun 2022 20:18:25 +0000

Hi thanks, this is a custom theme we are using, is plain php/html source nothing of framework or elementor, so i am alsmot sure the issue not come from the theme

Also you need know i deactivated all plugins and just keep the wpdiscut active, and nothing not work

RE: Author comments issue last update plugin Version 7.3.19

Asti — Thu, 23 Jun 2022 07:32:35 +0000

@rolandokc,

Please provide us with the list of the plugin installed on your website.

Also, let us know the active theme installed on your website.

RE: Author comments issue last update plugin Version 7.3.19

rolandokc — Wed, 22 Jun 2022 16:21:07 +0000

2612

RE: Author comments issue last update plugin Version 7.3.19

rolandokc — Wed, 22 Jun 2022 16:20:32 +0000

Hi Nothing, the same issue, author comments are totally missing or hidden, i send you screenshot.

This post have around 60 comments from the author, and just show the comments from the another WP users.

RE: Author comments issue last update plugin Version 7.3.19

Asti — Wed, 22 Jun 2022 08:23:44 +0000

@rolandokc,

Please navigate to Dashboard > wpDiscuz > Settings > General Settings, disable the wpDiscuz cache option and check again.

Don't forget to delete other plugin caches before checking.

RE: Author comments issue last update plugin Version 7.3.19

Asti — Wed, 22 Jun 2022 07:52:55 +0000

Hi Rolando,

We're going to check this. Please wait a bit. I'll update the topic ASAP.

Author comments issue last update plugin Version 7.3.19

rolandokc — Tue, 21 Jun 2022 23:32:39 +0000

Hi team, first to all congrats for you amazing plugin, i got the media uploader premium version.

The issue is with the version Version 7.3.19, all comments of the "author post" are totally hidden or missing.

If the author reply a comment from another user (in the same author post), this comment is hidden, this issue not come from my plugins or WP, i just restored the plugin to the previous version, and this worked again.

I hope you can fix for the next upgrade.

Thanks
Rolando