comment box does not open - Inline Commenting

RE: comment box does not open

Asti — Fri, 28 Jul 2023 09:41:23 +0000

@ukthemeparkspy,

Actually, one of the active plugins or the theme adds {display:none} for the inline commenting div via the js function.

Please watch this video to better understand what I mean: https://monosnap.com/file/enG3nICi2beQ7gdZzUYwgU5sVjvYjX

You can deactivate the plugins/theme one by one and check after each deactivation to find the problem maker.

Keep the cache plugin (if you have) deactivated during this testing process.

Don't forget to press Ctrl+F5(twice) on the frontend each time before checking.

RE: comment box does not open

Asti — Thu, 27 Jul 2023 09:25:55 +0000

@ukthemeparkspy,

We don't find such an issue on our test websites.

Could you please send the admin login details to infogvectors.com email address? I'll ask the developers to check the issue for you.

RE: comment box does not open

ukthemeparkspy — Wed, 26 Jul 2023 11:33:20 +0000

@asti No that is the only inline comment i have used on the whole website at the moment. Due to it not opening.

RE: comment box does not open

Asti — Wed, 26 Jul 2023 10:35:37 +0000

@ukthemeparkspy,

Please let us know, do you use the shortcode somewhere else with the same ID.

RE: comment box does not open

ukthemeparkspy — Tue, 25 Jul 2023 18:56:55 +0000

The shortcode is below...

What is your thoughts on the Big Dipper Refurbishment?

RE: comment box does not open

Asti — Tue, 25 Jul 2023 08:53:58 +0000

Hi @ukthemeparkspy,

Please share here the shortcode you've added for displaying the inline commenting button.

comment box does not open

ukthemeparkspy — Sun, 23 Jul 2023 20:16:14 +0000

When clicking on the comment box nothing happens?

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