Problem loading comments | + Sorting options - Bug Reports

RE: Problem loading comments | + Sorting options

Gabrieluno — Fri, 20 May 2022 11:52:28 +0000

Solve the problem, it was simply an error in my Wordpress configuration (I did not make any changes in the WpDiscuz configuration).

To solve it I went to Wordpress Settings > Discussion

Activate "Show comments cookies opt-in checkbox, allowing comment author cookies to be set" = Comment filters visible

Disable "Break comments into pages with" = View Comments button visible

Thanks WpDiscuz friends!

RE: Problem loading comments | + Sorting options

Asti — Thu, 24 Mar 2022 08:55:12 +0000

@gabrieluno,

Please send the admin login details to infogvectors.com email address. I'll ask the developers to check the issue for you.

RE: Problem loading comments | + Sorting options

Gabrieluno — Thu, 24 Mar 2022 07:53:28 +0000

@asti If they are displayed, but it does not obey the initial load configuration as you will see in the image:

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I also tried the "Initiate AJAX loading after page" option, but it doesn't work either, it just keeps loading the comments from the beginning.

Therefore, the "Display Comment Sorting Options" option does not work either because it needs one of the previous configurations.

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Sorry to bother you but I can't fix it on my own, eternal thanks.

RE: Problem loading comments | + Sorting options

Asti — Thu, 24 Mar 2022 07:21:24 +0000

@gabrieluno,

Currently, the comments are showing fine. Please watch this video: https://www.screencast.com/t/ecNGFCQ68g

RE: Problem loading comments | + Sorting options

Gabrieluno — Wed, 23 Mar 2022 14:14:09 +0000

Done, also disable all plugins except wpDiscuz, Elementor, and Elementor Pro.

My theme is Hello, wpDiscuz is updated to the latest version, clear cache and disable cloudflare.

Url: https://megafull.org/noticias/test-wpdiscuz/

Backup: https://a.tmp.ninja/QudbPDAz.zip

RE: Problem loading comments | + Sorting options

Asti — Mon, 21 Mar 2022 07:31:12 +0000

Hi Gabrieluno,

Please leave an example URL to allow us to check the issue.

Also, please export the wpDiscuz options from the Dashboard > wpDiscuz > Tools > Backup Options and send it to us.

Problem loading comments | + Sorting options

Gabrieluno — Sun, 20 Mar 2022 12:13:26 +0000

Hi, I'm having trouble loading wpDiscuz with either the "Initiate AJAX loading after page" or "Display button" option.

I read the articles and tried it to the letter but there is no case, even disabling all the plugins and leaving only wpDiscuz and Elementor Pro.

This not only affects the speed of the web but also brings another small problem, and that is that the "Display Comment Sorting Options" option has no effect. So it doesn't load the filters like for example the image below:

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I hope you can help me find a solution, since I'm analyzing whether to go for the Bundle from wpDiscuz but with this problem I shouldn't add too many addons either. Thanks in advance!