Issue when ajax loading batch of comments - Bug Reports

RE: Issue when ajax loading batch of comments

Asti — Mon, 26 Jul 2021 11:37:13 +0000

Please follow this topic: https://wpdiscuz.com/community/troubleshooting/double-comment-section-in-learndash-lesson/#post-9977

RE: Issue when ajax loading batch of comments

pagna — Mon, 26 Jul 2021 06:41:18 +0000

@asti Hi,

What kinds of files need to be excluded from cache system?

RE: Issue when ajax loading batch of comments

Asti — Mon, 15 Mar 2021 12:15:24 +0000

@willybob,

In the case of the Comments lazy loading and Load More function the WordPress native SQL codes are being executed. Each time the code works, the parameters are different, so no chance to work with that kind of caches.

At least they can provide a way to exclude the files, so it may chance to work with those plugins.

RE: Issue when ajax loading batch of comments

willybob — Fri, 12 Mar 2021 23:45:06 +0000

The same happens with Redis Cache, it's not a memcached issue.

We investigated with both sides, it all comes back to a Wpdiscuz issue. Everything else works fine.

RE: Issue when ajax loading batch of comments

willybob — Tue, 15 Sep 2020 09:47:45 +0000

Thanks for your feedback

We narrowed down the issue to Memcached, will keep working on making it and Wpdiscuz work together.

RE: Issue when ajax loading batch of comments

Asti — Tue, 15 Sep 2020 07:31:13 +0000

@willybob,

The issue comes from the caching system of your website. It has a very hard cache. Please deactivate all cache plugins and check again. If the issue doesn't solve then you have a server-side cache system. You'll need to contact the hosting support.

RE: Issue when ajax loading batch of comments

Asti — Mon, 14 Sep 2020 06:58:25 +0000

We'll check and back to you asap.

RE: Issue when ajax loading batch of comments

willybob — Sat, 12 Sep 2020 17:15:21 +0000

Sorry for the delay,

details sent by email

RE: Issue when ajax loading batch of comments

Asti — Mon, 24 Aug 2020 11:09:38 +0000

@willybob,

Could you please send the admin login details to infogvectors.com email address? I'll ask the developers to check the issue for you.

RE: Issue when ajax loading batch of comments

willybob — Mon, 24 Aug 2020 09:29:21 +0000

Hi, thanks for your answer.

We use Memcached, Opcache and WP Rocket.

Emptying all caches and or desactivating them at all does not solve the issue.

Increrasing how many comments par page you setup in Dashboard > Settings > Discussions admin page to reach a significant amount which is higher than the number of comments posted in a specific post helps to avoid the duplication, but does not solve the issue.