"Highlight Unread Comments" not working - Bug Reports

RE: "Highlight Unread Comments" not working

scr00chy — Thu, 04 Mar 2021 10:21:31 +0000

@asti Is there a way to make it work for users without WP accounts (guests)? Should be possible with cookies, right?

I thought it used to work for guests but I could be wrong.

RE: "Highlight Unread Comments" not working

Asti — Thu, 04 Mar 2021 10:13:33 +0000

@szczys,

We're really sorry, but the comment highlighting feature doesn't work with pagination and Ajax loading.

RE: "Highlight Unread Comments" not working

szczys — Wed, 03 Mar 2021 23:15:11 +0000

@scr00chy and @asti

I found this thread as I am also unable to get the unread comment highlighting to work.

I'm still working on it (turning off Ajax didn't work for me) but wanted to say that we would also like to see this feature working with Ajax. We have it turned on because we often have comments numbering into the hundreds. Pagination needs to be turned off in order to use comment sorting, so enabling Ajax is necessary to keep page loading times down.

RE: "Highlight Unread Comments" not working

scr00chy — Sat, 20 Feb 2021 11:39:26 +0000

Looks like the workaround worked.

Is this something you will be able to fix, or will comment highlighting never be possible with Ajax loading?

RE: "Highlight Unread Comments" not working

scr00chy — Sat, 20 Feb 2021 11:19:15 +0000

@asti Ok, thanks, I'll try to change the settings to see if it works.

RE: "Highlight Unread Comments" not working

Asti — Sat, 20 Feb 2021 10:41:51 +0000

@scr00chy,

Ok, we've found the reason for it. You should use the value of the "Load with page" as a value of the "Comment List Loading Type" option. The Highlight Unread Comments option is not working with the "Initiate AJAX loading after page" value.

RE: "Highlight Unread Comments" not working

scr00chy — Fri, 19 Feb 2021 10:32:56 +0000

@asti I'm afraid I can't do that. That would give you access to my entire site. Why do you need it? If you want to change plugin settings, just tell me what to check or change.

RE: "Highlight Unread Comments" not working

Asti — Fri, 19 Feb 2021 09:13:51 +0000

Thank you @scr00chy, we see the issue

Could you please change the role of the user to the Administrator and let us know?

RE: "Highlight Unread Comments" not working

Asti — Thu, 18 Feb 2021 12:54:29 +0000

@scr00chy,

I'm pretty sure that wasn't the case in the past.

It never works for guests.

That said, highlighting isn't working for me even as a registered user.

Then please register some new testing user and send the user's login details with your forum URL to infogvectors.com email address to allow us to check the issue.

RE: "Highlight Unread Comments" not working

scr00chy — Thu, 18 Feb 2021 11:09:12 +0000

@asti Since when is it registered-only? I'm pretty sure that wasn't the case in the past. That said, highlighting isn't working for me even as a registered user.